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How lysivin Handles Your Personal Data

When you open an account on lysivin, we collect only what we need to run your account, process payments via bKash, Nagad or Rocket, and keep your access secure.

Account data protectedbKash, Nagad, Rocket payment info securedNo unnecessary data collectedYour rights clearly explained
lysivin How lysivin Handles Your Personal Data
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, which means your mobile session data and payment references — whether from bKash, Nagad or Rocket — are not readable if intercepted. Cookie controls, data retention limits and access-request handling are all part of how we manage your account responsibly. Here is a closer look at each area.

Cookies and Session Tokens We use session cookies to keep you logged in across tabs. You can clear cookies through your browser settings, but doing so will end your active session and require a fresh login.
Payment Data Handling bKash, Nagad and Rocket transaction references are stored only long enough to reconcile your deposit and withdrawal records. Full wallet credentials are never saved on our side.
Data Retention We keep account data for the period required under applicable rules in regions where access is permitted. Once the retention window closes, identifiable data is deleted or anonymised.
Requesting Changes or Deletion You can ask us to correct inaccurate data or request deletion of your account data by contacting support. We will confirm the action taken within a reasonable period.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data — what we hold, how long we keep it, or how to request a correction — our support team handles privacy queries directly. You can reach us through live chat on the site, by email, or through the in-app message thread tied to your account. We aim to respond to data-related requests within the working week.

Team online

Live Chat

Start a chat session from the lysivin site or app. Mention your registered mobile number so we can locate your account data quickly.

Email Support

Send your privacy request by email. Include the mobile number linked to your bKash, Nagad or Rocket wallet for faster account matching.

In-App Message

Open your account settings in the app and use the help thread. Your message is tied to your account, so no extra verification step is needed.

Common Questions About Your Privacy on lysivin

These are the questions we hear most often about data, cookies and account privacy. If your question is not here, reach out through live chat or email and we will give you a direct answer.

We collect your name, mobile number, and the payment method you register — bKash, Nagad or Rocket. Device and session data are also logged each time you log in to detect unauthorised access.

No. We store only the transaction reference and your wallet number for reconciliation. Your bKash PIN, Nagad PIN or Rocket PIN is never transmitted to or stored on our servers.

Yes. Contact our support team via live chat or email with your registered mobile number. We will compile and send you the data we hold on your account within a reasonable timeframe.

Session cookies keep your login active across browser tabs. Clearing cookies in your browser settings ends your session immediately. We do not use cookies to track you across other websites.

Retention follows the period required under applicable rules in regions where access is permitted. After that window, identifiable data is deleted or anonymised. You can ask support for specifics on your account.

Reach our support team through live chat, email or the in-app message thread. Describe your concern clearly, include your registered mobile number, and we will respond with a specific answer.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.