Where Our Rules Apply and Where They Don't
Every rule on this page is written for a Bangladesh account holder, and it applies from the moment you open a wallet with us. Access depends on your local law and eligible regions. Where a service isn't permitted, the clause governing it simply doesn't apply to
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you, and we keep the option switched off rather than asking you to find a way around it. One account, in your own name, matched to the bKash, Nagad or Rocket wallet you pay from — that is the spine of it. Anything done from your
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device after the one-time code clears counts as your instruction, so keep the code and wallet PIN to yourself. Money gets the plainer wording. A deposit exists only once the payment rail confirms it to us; a screenshot is not a settlement. Withdrawals are checked against
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the same wallet the money came from, and a name mismatch means we pause and ask before anything moves. Reward terms, where we run them, are shown at the point you accept them, and nothing here overrides those. We adjust these terms when payment rails, game
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providers or local rules change. Material changes are flagged inside your account and on this page before the effective date, and carrying on after that date means you accept the updated version. If a single clause turns out to be unenforceable where you live, the rest
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of the document still stands. Send a question about a specific clause to our support channel and you get an answer written against that clause, not a script.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.